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We understand, in spite of our best efforts, there could be situations sometimes when you might think of asking for a rework or refund.
Requests for either should be submitted within 03 (three) working days from date of submission of the completed assignment.
Requests for rework cannot deviate from the initial scope. If additional work is involved, there will be additional charges.
In case you wish to ask for a refund after placing an order, that might be considered on a pro-rated basis as we pay our experts/writers in advance and not all our writers/experts are open to discussing refunds once an order has been placed with them.
If you have accidentally paid us more than the quoted amount, the excess amount will be refunded through the same mode of payment after deducting transaction charges, if any.
If you wish to request a refund because of quality or grade issues, you will need to clearly demonstrate that our services were not delivered as per the scope of the assignment.
As a policy, we do not do cash refunds after submitting a completed assignment. But we may offer a rework or discount depending upon a case to case basis.
For any other situations, please discuss with the Account Manager assigned to you.
Please note, we reserve the right to ammend our refund policy from time to time without any prior notice to anybody.
For any escalations, please email us at firstname.lastname@example.org along with your assignment/order number and a detailed description of the problem you faced. The escalations team will generally respond within 24 hours.
Placing an order can be as simple as sending us your requirements using the ORDER NOW form provided in this page, on the right. Just fill in your contact details, add any additional information and attached relevant reference documents, if any, and send it to us. We will review it and contact you right away.
You can also email us all your details to email@example.com
You can also get in touch with us by phone - our contact numbers are mentioned on the top of every page. You can also leave a voicemail in case we are unable to take your call at that time.
You can also chat with us on Google Hangout or Skype and tell us exactly what you need and when. Share any relevant documentation. Tell us if you would like us to follow any particular referencing style. How many words do you need your assignment (or homework) to be?
Give us all this information and then sit back and relax. You will be surprised how quickly we get back to you. We will keep you updated with progress and once done, we put it through our internal quality checks. After that, we will deliver it to you on the confirmed delivery date.
We like to keep things simple and straight-forward. No complicated processes or extended wait times. No need to chase us for status updates - we will keep you updated with progress at every stage. No surprise delays or price-hikes. No putting up with rude and arrogant customer care executives. We are absolutely committed to delivering your completed assignments on time, every time!
Remember, you can also simply email your requirements and all your attachments to firstname.lastname@example.orgPlease note: Your information is handled with utmost confidentiality. We never sell or share any information provided by you under any circumstances*.
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